Privacy Policy

TripMedic.com collects information from its users during the registration process and, occasionally, at other times. We try and make the process as rapid and straightforward as possible and we are grateful for the information and feedback our Users provide. The more accurate the information we receive from each User, the more specific we can be in our ongoing contact with them. This Privacy Policy sets out our information-gathering and dissemination practices for the Site.

Introduction

The following terms and conditions constitute the User Agreement (“the Agreement”), between you (the “Customer”) and InDigital Systems Ltd. (the “Company”), who is the owner and operator of TripMedic www.tripmedic.com (the “website”). This Agreement governs your use of the services offered by the Company and your use of the website. Please take the time to read and understand our Cookie Policy and our Privacy Policy. By using the services offered by the Company and by using the website you confirm that you agree to comply with and be bound by all the terms and conditions contained in this Agreement and with the Company’s personal data practices described in the Privacy Policy.

Data Protection

We are committed to protecting the privacy of users of this website (the “Website”) and will do everything in our power to ensure that users’ Personal Data is treated with respect to their fundamental rights and freedoms as well as personal dignity, with particular reference to confidentiality.

In general, any information and data which you provide will be used by in compliance with Regulation (EU) 2016/679 (“GDPR”).
This means, in particular, that any Personal Data processing carried out by us will respect the principles of lawfulness, fairness, transparency, purpose limitation, storage limitation, data minimization, accuracy, integrity and confidentiality.

The Site will comply with the relevant Maltese Data Protection laws, so normally any personal details to be provided to us will not be disclosed to third parties outside TripMedic.com without the User’s consent.
Users should be aware and accept that, if TripMedic.com is requested by authorised third parties or regulatory or governmental agencies investigating illegal activities to provide information concerning Users activities whilst using the Site, the TripMedic.com shall do so.
Similarly, TripMedic.com will disclose Users’ personal data if TripMedic.com is compelled to do so by law. TripMedic.com reserves the right to notify or provide such information to the relevant authority if, in its sole opinion, TripMedic.com believes an emergency, illegal activity or some other reasonable basis exists for it doing so.
TripMedic.com reserves the right to store and use Users’ personal data solely for its own internal purposes and TripMedic.com further reserves the right to access, monitor and retrieve password-protected information in order to fulfil its obligations under these terms and conditions.

Uses of Registration Information
Registration information we receive from Users is used by the TripMedic.com as follows:
(a) to allow us to develop the site in ways that you will find relevant and interesting;
(b) to let us tell you about new material we have produced that is of relevant and interest to you;
TripMedic.com members can contact us at any time to ask to be removed from the member list. If you wish to remove, update or in any way amend your details, you should contact us by email: contact@tripmedic.com.

Data Controller

We have appointed a coordinator for privacy/Data Protection Officer (DPO). To get in touch with him/her for any information regarding the processing of Personal Data by please contact: contact@tripmedic.com.

Place of data processing

The Data are processed at the operational headquarters of the Data Controller and in any other place where the parties involved in the processing are located. The processing of data collected while browsing the website and the data provided by registered users to the reserved areas is carried out at the our Company operational offices. In case of need, the data related to the website service can be processed by Confero Limited https://www.confero.co.uk/,  a call center Company, which takes care of the customer care part. Confero Limited it’s compliant with GDPR and, in case that you ask to us, we can provide you all the information about that.

 

Who else will be able to access your Personal Data?
For the purposes specified above, your Personal Data may be shared with the following entities (“Recipients”):

• Duly appointed data processors, providing specific processing or accessory services (e.g. storing data, sending out messages for us, web hosting, call center, contests’ management, consumer service, IT services regarding the Website operation, emailing) on our behalf and under our instructions.
We can provide to you the full updated list of appointed as data processor, which may include other companies . You can send us an email :….
• Selected individuals authorized by us to process Personal Data needed to carry out activities strictly related to the provision of the services through the Website (e.g. technical maintenance of network equipment and electronic communications networks), who have undertaken an obligation of confidentiality or are subject to an appropriate legal obligation of confidentiality (e.g., ours employees);
• Public entities, bodies or authorities to whom your Personal Data may be disclosed, in accordance with the applicable law or binding orders of those entities, bodies or authorities.

What information do we collect from you?

As you provide information to the Website in order to access the Website’s services, we may collect and process information related to you as an individual and which allows you to be identified, either directly or together with additional information (“Personal Data”). This information can be collected by us both when you choose to provide it, or simply by analyzing your behavior on the Website.

Data voluntarily provided by users

When creating an account on the Website, you will be asked to provide certain Personal Data such as contact details (e.g. your name, email address, telephone number, country of residence and physical address) and health data from yourself inserted in order to book the medical examination request.

Purposes of the processing of personal data

Our Company uses the data collected in order to provide the Website’s services, to communicate with visitors, to personalize content, to show ads on other websites to visitors and to improve its website by analyzing the way in which visitors navigate in our website. The user and visitor data are also collected to allow the Owner to provide its services,well
asas for the following purposes: statistics, display of content from external platforms,
contact the user / visitor and interaction with social networks and external platforms.

Data Transfer

Personal Data may be transferred to other countries of the European Union where the premises or the servers of our Company or of any of its suppliers are located. Personal Data shall not be transferred outside the territory of the European Union.

Sharing of personal data

Our Company may also share this information with service providers or contractors in order
to provide a service or transaction required or for the purpose of analyzing behavior
visitors on its website.

Minors

We cannot process data of children below the age of 18 without the minor’s parents or guardians’ consent. We  recommend that a parent or guardian assist and guide any minor which may intend to browse the Website or access the services provided by us.

Security of Personal Data

All Personal Data collected and processed through the Website will be stored and processed so as to minimize the risk of destruction, loss (including accidental loss), unauthorized access / use or incompatible use with the initial purpose of collection. This is achieved by the technical and organizational security measures put in place by our Company. A detailed list of our Company’s security measures is available here.

Retention of Personal Data

The collected data will be kept for a period of time not exceeding the achievement of the
purposes for which they are processed or based on the deadlines required by law.
Our Company will not store data longer than necessary to fulfill the purposes for which it
was collected or as required by applicable laws or regulations. As for the reserved areas of the site, after the deadline, when an account closed or expired, all personal data collected through the website will be deleted, as required by law.

What are your rights?

As a data subject, you are entitled to exercise the following rights, at any time:

Obtain confirmation as to the existence of your Personal Data being processed by us, Access and obtain copy of such data;
Update, modify and/or rectify your Personal Data where it may be inaccurate or incomplete;
Obtain erasure of your Personal Data where you feel that the processing is unnecessary or otherwise unlawful, render Personal Data anonymous, block data whose processing is unlawful or set limits to the processing;
Object to the processing of your Personal Data, based on relevant grounds related to your particular situation, which you believe must prevent our Company from processing your Personal Data for a given purpose;
Object to processing of Personal Data that is made for the purposes of sending advertising material, carrying out direct sales, market researches or for commercial communication;
Withdraw your consent to processing (for Marketing and Profiling), where your consent serves as the legal basis for processing – this will not affect the lawfulness of processing carried out prior to your withdrawal.
Request the restriction of the processing of your Personal Data, where you feel that the Personal Data processed is inaccurate, or that the processing is unnecessary or unlawful, as well as where you have objected to the processing;
Portability – you have the right to obtain a copy of the Personal Data you provided to our Company in a structured, commonly used and machine-readable format, as well as to request the transmission of those Personal Data to another data controller;

The exercise of his rights shall take place by sending a request by email
to the address: contact@tripmedic.com

Cookies

Users should be aware that TripMedic.com uses cookies to identify registered users who return to the Site. It enables us to deliver tailored content to each of our Users and lets you store your own selection of material for future use. Some Company networks block cookies which means that not all Users can enjoy these personalised components of the Site.
Read more in the Cookie Policy.

Defense and abuse of the use of the website

Our Company may use in the judgment, or in the phases leading up to it, the personal data of the visitor or user, for the defense against abuse in the use of this website or services
related by the user or visitor. Finally, the public authorities may request such data from the Data Controller, who will be obliged to provide it to the competent authorities.

For further information

If you have further questions about the data collected by our Company or how you we use, do not hesitate to contact us by email atcontact@tripmedic.com
For questions concerning privacy and data protection, please contact us at the following
address: contact@tripmedic.com

Amendments

This Privacy Policy entered into force on April 10, 2017
We reserve us the right to partly or fully amend this Privacy Policy, or simply to update its content, e.g., as a result of changes in applicable law. We will inform you of such changes as soon as they are introduced, and they will be published on the Website. We therefore invite you to regularly visit this Privacy Policy in order to acquaint yourself with the latest, updated version of the Privacy Policy, so that you may remain constantly informed.